1.) For air freight and smaller orders we are working with DHL, a globally recognized professional shipping company that provides you with the safety of professional shipment handling.

This is THE most frequently asked question by nearly all our new customers! It is also a question that we cannot answer in general terms because there is no flat rate for shipping.

Total shipping costs depend on several factors:

• Location to be shipped to

• The commercial value of the order

• Size of package and...

• Weight of package

So we thought, The best is to make a video about it!

In summary: As long as we don't know your order, we cannot tell you an exact shipping price and we prefer not to try.

Here is, what we suggest:

1. Send us your wishlist of products (type of product, type of stone, size of product, and number of pieces)

2. We will elaborate a quote for the product value AND get a quote on shipping cost based on the actual estimated weight of your order.

3. Once you have the quote you can decide or get an alternative shipping quote from your own shipping agent

Before you ask us to get an alternative quote from FEDEX or UPS... We did that already many times before and it always ends up being at least double the price of our shipping quotes, so....... no need to try that again.

Before you tell us: "Your shipping is so much more expensive than shipping from Brasil or China...."

Before you ask us: "Can you reduce the product price on the export bill so that I pay fewer customs fees...."